Policies & Procedures
Program Registration Policies
Procedure: Registrations for all programs are accepted on a first come first serve basis. Individuals may register online at www.milfordrec.com, by mail, or in person at the Milford Recreation Office in the basement of Town Hall or at Keyes Pool during the summer season. Registration forms must be completed and waiver agreement signed and the registration fee is required at the time of enrollment. Incomplete registration forms could result in non-registration.
Waiting Lists: Waiting lists will be taken for all classes that fill up. Payment will be due when a space is made available and offered.
Residents: In most cases a reduced resident fee is available to make our programs more accessible to residents. Non-resident fees are charged for selective programs and services.
Fees: A person is not registered for an activity until payment is received, and if space is available. All fees are due 1 week prior to the program start, or by set deadline.
Checks: Make checks payable to "Milford Recreation ". There is a $25.00 returned check fee.
Cancelations: The Recreation Department reserves the right to cancel any program, due to insufficient registration, bad weather or any other reasonable cause. Every effort will be made to notify participants if a program has been canceled, changed, postponed or relocated due to space availability.
Program Transfers: If space allows, participants will be permitted to switch/transfer to another class or program. Should the program the participant is transferring into have a higher fee, he/she will be expected to remit the difference at the time of requesting the transfer.
Refunds: Refunds (full or partial) will be awarded due to serious illness (physician’s letter required), activity cancelation or unusual circumstances. However, administrative or trip cancelation fees may be deducted. Refund requests must be received in writing to the Recreation Department before the start of the activity or program or prior to the registration deadline if one is listed. To be eligible for a refund, the request must be in the form of a letter or email to the Recreation Department stating the reason for withdrawing and the participant’s name and address. All refunds will be issued in the form of a check from the Town Finance Department. Refunds to credit cards are not permitted. Please allow 3-4 weeks for processing of refunds.
Scholarships: Scholarships are available for Milford residents for select recreation programs, activities, and pool passes. To request a scholarship please complete the Application for Recreation Assistance and the Milford Recreation Registration Form and return to the Milford Welfare Department for review.
Privacy Policy: The Town of Milford online registration site uses a secure, PCI compliant server for conducting online services. The user of this website understands by its website use that the Town of Milford, its officials and employees will not be liable for any injury caused by the disclosure of your information, whether by security breach, accident, inadvertence, or any other act resulting in disclosure. The Town of Milford is the sole owner of the information collected on this site. The Town will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Special Needs and Requests: Milford Recreation Department strives to serve all people with programs open to all residents regardless of race, age, sex, physical or mental disabilities. If special accommodations are needed for participation, please contact our office to see if your needs can be met in a particular program.
If you have questions please contact the Milford Recreation Department, 1 Union Square, Milford, NH 03055 or call (603) 249-0625.
Field and Facility Reservation Policies
Groups and organizations must schedule and obtain a permit IN ADVANCE to use and reserve the field/facilities for any organized activity. Residents may obtain a permit for reserved space on field/facility.
Download Tentative Field Reservation Form PDF
Reservations are taken on a first come first serve basis and it is highly recommended to call a minimum of 3 days prior to scheduled activity, by contacting the Milford Recreation Department at 249-0625.
Major events will need prior approval through the Town of Milford.
Fee Schedule
The following fee structure was authorized by the Recreation Commission prior to the start of the 2013 season. This fee schedule has the full support of the Recreation Commission and the Board of Selectmen. All collected fees will be used to help offset the cost of service and improvements for the fields and facilities.
Note that all fees are reservation fees only. All field/facilities are open to the public, and fees are only required to ensure exclusive use of the field/facilities (this does not apply to pool/program fees, which are mandatory).
KEYES PARK SECURITY – PUBLIC ANNOUNCEMENT
Town of Milford
FOR IMMEDIATE RELEASE
KEYES PARK SECURITY – PUBLIC ANNOUNCEMENT
Keyes Park is the perfect place for an individual or family to relax and enjoy Milford’s recreation facilities. Many people patronize Keyes for the enjoyment of tennis, barbeques, swimming, picnics, and ball games. Increased park usage also includes some who have less benevolent motives. Unfortunately, the behaviors and actions of these individuals can negatively affect other park users.
The town has implemented a proactive plan in an effort to preserve the positive qualities and recreational opportunities at Keyes for all community members. The multi-faceted plan is anchored by a stepped-up presence of law enforcement and the use of security cameras. In addition to increased police patrols, park rangers will also be seen throughout the day as we enjoy the summer season. We encourage park users to interact with these civil servants and to seek them out should you need assistance during your park visit.
To bolster the effectiveness of these patrols, the town has enacted a disciplinary policy that includes stiff suspensions for infractions of park administrative rules, town ordinances, and state laws. In particular, behavior that negatively affects the experiences of other park patrons will not be tolerated. To support the efforts of staff and to encourage compliance, a 3 strikes suspension schedule has been adopted. A first offense will result in a 30-day suspension, a second offense in a 60-day suspension, and a third offense in indefinite suspension with reinstatement by appeal. This administrative procedure does not preclude immediate expulsion and criminal investigation as determined by Milford Police Department procedures.
As the spring and summer season’s kick off Recreation staff will be available to answer your questions, provide assistance and of course offer a myriad of activities and programs. Keyes Park is open from 6:00 am – 10:00 pm for the enjoyment of park patrons. Ultimately, town residents hold the greatest responsibility in preserving the park experience through continued use and enjoyment of the park and taking advantage of all of the recreation opportunities Keyes offers.
If you have questions please contact the Milford Recreation Department, 1 Union Square, Milford, NH 03055 or call (603) 249-0625.