Policies & Procedures

Program Registration Policies

Procedure: Registrations for all programs are accepted on a first come first serve basis. Individuals may register online, by mail, or in person at the Milford Recreation Office in the basement of Town Hall or at Keyes Pool during the summer season. Registration forms must be completed and waiver agreement signed and the registration fee is required at the time of enrollment. Incomplete registration forms could result in non-registration.

Waiting Lists: Waiting lists will be taken for all classes that fill up. Payment will be due when a space is made available and offered.

Residents: In most cases a reduced resident fee is available to make our programs more accessible to residents. Non-resident fees are charged for selective programs and services.

Fees: A person is not registered for an activity until payment is received, and if space is available. All fees are due 1 week prior to the program start, or by set deadline. 

Checks: Make checks payable to "Milford Recreation". There is a $35.00 returned check fee. 

Cancelations: The Recreation Department reserves the right to cancel any program, due to insufficient registration, bad weather or any other reasonable cause. Every effort will be made to notify participants if a program has been canceled, changed, postponed or relocated due to space availability.

Program Transfers: If space allows, participants will be permitted to switch/transfer to another class or program. Should the program the participant is transferring into have a higher fee, he/she will be expected to remit the difference at the time of requesting the transfer.

Refunds: Refunds (full or partial) will be awarded due to serious illness (physician’s letter required), activity cancelation or unusual circumstances. However, administrative or trip cancelation fees may be deducted. Refund requests for programs must be received by the registration deadline or 7 days before the start of the program, whichever is earlier. Refund requests for trips must be received by the registration deadline or 14 days before the date of the trip, whichever is earlier. To be eligible for a refund, the request must be in the form of a letter or email to the Recreation Department stating the reason for withdrawing and the participant’s name and address. All refunds will be issued in the form of a check from the Town Finance Department. Refunds to credit cards are not permitted. Please allow 3-4 weeks for processing of refunds.
Please note that there are specific event ticket sales in which all sales are final, refunds are not available.

Scholarships: Scholarships are available for Milford residents for select recreation programs, activities, and pool passes.  To request a scholarship please complete the Application for Recreation Assistance and the Milford Recreation Registration Form and return to the Milford Welfare Department for review.

Privacy Policy: The Town of Milford online registration site uses a secure, PCI compliant server for conducting online services. The user of this website understands by its website use that the Town of Milford, its officials and employees will not be liable for any injury caused by the disclosure of your information, whether by security breach, accident, inadvertence, or any other act resulting in disclosure. The Town of Milford is the sole owner of the information collected on this site. The Town will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Special Needs and Requests: Milford Recreation Department strives to serve all people with programs open to all residents regardless of race, age, sex, physical or mental disabilities. If special accommodations are needed for participation, please contact our office to see if your needs can be met in a particular program.

If you have questions please contact the Milford Recreation Department, 1 Union Square, Milford, NH 03055 or call (603) 249-0625.

Field and Facility Reservation Policies

• Groups and organizations must schedule and obtain a permit IN ADVANCE to use and reserve the field/facilities for any organized activity. Residents may obtain a permit for reserved space on field/facility. 
• Tentative Field Reservation Form
• Reservations are taken on a first come first serve basis and it is highly recommended to call a minimum of 5 days prior to scheduled activity, by contacting the Milford Recreation Department at 249-0625.
• Major events will need prior approval through the Town of Milford. Special Events Requirements Packet