What is the Refund Policy?

Refunds: Refunds (full or partial) will be awarded due to serious illness (physician’s letter required), activity cancelation or unusual circumstances. However, administrative or trip cancelation fees may be deducted. Refund requests for programs must be received by the registration deadline or 7 days before the start of the program, whichever is earlier.  Refund requests for trips must be received by the registration deadline or 14 days before the date of the trip, whichever is earlier. To be eligible for a refund, the request must be in the form of a letter or email to the Recreation Department stating the reason for withdrawing and the participant’s name and address.  All refunds will be issued in the form of a check from the Town Finance Department.  Refunds to credit cards are not permitted.  Please allow 3-4 weeks for processing of refunds.
Please note that there are specific event ticket sales in which all sales are final, refunds are not available.